• Shipping Restrictions: We are unable to ship to P.O. Boxes. Please provide a valid street address for delivery.

• Address Accuracy: KandiebyKelly is not responsible for orders shipped to incorrect addresses due to entry errors. Please double-check your address before finalizing your order.

• Returns and Refunds: For safety reasons, we cannot accept returns or offer refunds for any purchased items. All sales are final.

• Damaged Packages: If your package arrives damaged, please send us photos right away so we are able to file a claim with USPS.

• Policy Modifications: KandiebyKelly reserves the right to modify this shipping policy at any time without prior notice.

Thank you for your understanding and support. If you have any questions, please contact our customer service team.